Privacy Policy
Introduction
This Privacy Policy describes how The Property Look website, owned by LOOK CONSULTING FZCO (hereinafter collectively referred to as ‘The Property Look’, the “Website” or ‘we’), collects, uses and discloses your personal information when you visit the Website or make a purchase on the Website. Protecting your privacy is very important to us. This page informs you of our policies regarding the collection, use, and disclosure of personal information. If our website contains links that take you to another provider's website, our privacy policy does not apply to the other provider's website. The services we offer can only function if we process your data. By using this website or making a purchase on the website, you consent to the collection, use and transfer of information in accordance with this privacy policy.
Definitions Personal Data
Personal data is information about a natural person who can be identified from that data.
Data collection
Usage data is automatically collected data that is generated either through the use of the service or from the infrastructure of the service itself (e.g. the duration of a page visit).
Cookies
Cookies are text files containing data from visited websites or domains that are stored on your computer or mobile device via your browser.
Data controller
The data controller is a natural or legal person responsible for the processing of personal data and compliance with this privacy policy and applicable laws. The data controller determines the purposes and means by which personal data is or will be processed. In this case, the data controller is: Tulsa Mann The Property Look Im Jaegerfeld 40 85399 Hallbergmoos Germany info@thepropertylook.com +49 15773543171
Data processor (or service provider)
A data processor (or service provider) is any natural or legal person who processes the data on behalf of the data controller. We may use the services of various service providers to process your data more effectively.
User
A user is any living person who uses our service and is the subject of personal data.
Collection of personal data
When you visit the website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information when you contact us for customer support. In this privacy policy, we refer to any information that can uniquely identify an individual (including the information listed below) as ‘personal data’. See the list below for more information about what personal data we collect and why.
Information about your device
Examples of personal data collected: web browser version, IP address, time zone, cookie information, which websites or products you view, search terms, and your behaviour on the website.
Purpose of collection
To load the website specifically for you and to perform analytics on website usage in order to optimise our website.
Source of collection
Collected automatically when you access our website, using cookies, log files, web beacons, tags or pixels.
Disclosure for business purposes
Together with our partner Shopify.
Order information
Examples of personal data collected: name, billing address, delivery address, payment information (including credit card numbers or bank account details), email address and telephone number.
Purpose of collection
To provide you with products or services, to fulfil our contract, to process your payment information, to arrange shipping and to send you invoices and/or order confirmations, to communicate with you and provide you with support, to process and handle your orders, to monitor and improve our business.
Source of collection
Submitted by you.
User interaction
Examples of personal data collected: Email address, name and telephone number you provide to us.
Purpose of collection
To communicate with you, to respond to your enquiries, support requests or general questions.
Source of collection
Provided by you.
Legal basis for processing personal data
In accordance with applicable data protection laws, we may process your personal data if: We have obtained your consent to process your personal data; processing is necessary to fulfil a contract with you, including the provision of services you request; processing is necessary to comply with legal obligations; processing is necessary to protect vital interests; or processing is necessary for our legitimate interests and does not override your rights and freedoms.
Purposes of processing personal data
We process your personal data for the following purposes: To provide and maintain our service to you: To enable you to use our services, to manage your account, to verify your identity, to provide you with support, to deliver products you order, to process transactions, to process payments, and to communicate with you.
To administer our website: To administer our website, to display content to you, to personalise the website, to operate our business, to perform analytics, and to troubleshoot problems.
To manage our business relationships: To manage products and services you have ordered from us, to communicate with you regarding those products and services, to communicate with you regarding changes to our policies and services, to assist you with customer service and support requests, and to perform other administrative tasks.
To comply with legal obligations: To comply with legal requirements, to fulfil obligations arising from contracts or agreements with you, and to protect our rights, property or safety, as well as the rights, property or safety of others.
To fulfil research purposes: To fulfil research purposes, to improve our website and services, to perform analyses, to monitor trends, to understand the usage patterns of our visitors, and to improve our marketing strategies.
We will not process your personal data for purposes other than those described in this privacy policy unless we have your consent to do so.
Retention of your personal information
We will only retain your personal information for as long as is necessary for the purposes set out in this Privacy Policy. We will anonymise your personal information as far as possible; however, we will retain your personal information if required to do so by law. We will also retain your personal information to comply with our legal obligations, resolve disputes, and enforce our agreements.
Disclosure of your personal data
For business purposes, we may disclose your personal data to comply with our legal obligations, to resolve disputes, to enforce our agreements, to prevent fraud and other illegal activities, to protect the safety of our users, and to protect the rights, property, or safety of third parties. With your consent, we may disclose your personal data for other purposes if we have obtained your consent to do so.
External providers
We may share your personal data with external companies, service providers or individuals in order to improve our services, process your payment information, handle the shipment of your order, display advertisements on our website, perform analyses and assist us in providing our services. We only share your personal information with these third-party providers to the extent necessary for them to perform the services they provide to us, and they are required to keep this information confidential and not use it for any other purpose.
Security of your personal information
The security of your personal information is important to us, but remember that no method of transmission over the internet or electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your data protection rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We endeavour to take reasonable steps to allow you to correct, update, delete or restrict your personal information. If you wish to change, delete or restrict your personal information, or if you wish to obtain a copy of the information we hold about you, or if you wish to make a complaint, please contact us at info@thepropertylook.com.
Links to other websites
Our website contains links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the privacy policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.
Changes to this privacy policy
We may update our privacy policy from time to time. We encourage you to review this page periodically for any changes. Changes to this privacy policy are effective when posted on this page.
Contact
If you have any questions about this privacy policy, please contact us
- By email at info@thepropertylook.com.
- By post: The Property Look, LOOK Consulting – FZCO, IFZA Business Park, DDP, 67611-011, Dubai Silicon Oasis, United Arab Emirates
Last updated: 01 February 2026
